See what some had to say about us! We love to hear from clients and encourage all feedback!
Columbus Car Audio on Morse Road is phenomenal! I have been using them for 14 years for my vehicle upholstery, window tinting, security systems, back up camera installation, DVD system installation, and other vehicle needs. They have worked on 8 of my vehicles and the many people who I have referred to them have been equally pleased with their quality of work. Jayson is my go to guy here. He is knowledgeable, professional, and personable. I will continue working with them for years to come.
It pays to go to the top dog. Jayson and his team did a great job. They were quick, and took care of my pride and joy collector car. Had my stuff installed quickly, helped me set it up and off I went. Great job! A+
Michael S. amazing customer service. I came back to install auto start as well as GPS system install in new car. Once again I was not let down customer service was amazing and work was great and finished in timely manner. Thanks for the great Service.
These folks operate with absolute integrity! My existing multi-media/radio did not work. I had arranged to purchase a new device from them. When they installed they found the issue in the old device. Called me and asked me if I just wanted to have the old one repaired and call it a day. I elected to have new Sony device installed. They also checked the vehicle and advised I had a rear brake light out. Superb service, under promise and over delivered. The owner is a true gent with a staff of professionals! Strongly recommend doing business with these solid folks!!
I walked in not knowing what exactly I wanted or needed and Michael approached me eager to hear the system I had and what I wanted improved. Between Michael and Jay they were able to hook me up with them power I wanted and the confidence it was done right. No wires showing and just a clean job. After picking the car up Michael hopped in n showed me what I needed to know. I was smiling from ear to ear from the first couple bass hits and still smiling. Thank you for the great service!
I finally took my old Honda Accord in this past week to get window tints. I am absolutely impressed with both Tony and Michael who assisted me in the process. Both of these gentlemen are excellent representation of what customer service is all about!! Greeted with smiles and both of them took time to explain the products and service they provided. The windows look amazing and I highly recommend this business. Footnote: I even picked up the lifetime warranty as they were very good at explaining how seatbelts etc can chip the tint and they will replace any defects. Solid value all around!!
Absolutely the BEST!!!! If you go in ask for Michael. I gave him a budget and he not only stuck to it but my system sounds awesome!!!!!! He had ideas I would of never thought of while still keeping my budget in mind. He was GREAT!!!! The crew took excellent care of my baby and of us from start to finish. We will be back for more of Michael's Great ideas. They were very honest, friendly and VERY KNOWLEDGEABLE. Thanks guys for everything we will Definitely be back for more!!!!! The manager was very personable with us while we were waiting on the final last touches. It was really nice to interact with him. GREAT JOB GUYS!!!!!!
We called the Morse road store and spoke to Jay. Our boat radio has not been functioning properly all season and he told us to swing by. He fixed it in 5 minutes and provided suggestions on how to remedy this issue if it happens in the future. The team, the culture and the environment there is Grade A all the way. Jay takes ownership of the customer experience. Very Impressed! I will be going to Columbus Car Audio for all my Car...and boat radio needs! Thank you Jay!
If you go in you have to ask for Michael. You will have the best experience and smooth transition. Not only is he extremely knowledgeable but he made sure that I had what was best for me not just trying to sell me whatever. I appreciated his honesty and will be going to him in the near future.
Hey, over here at Columbus Car Audio & Accessories, James, Jay, and Michael give the best customer service. They’re very knowledgeable and kool dudes to work with. I won’t go anywhere else for my car audio needs. Thanks again!!
This is the first time I have gone into this establishment. After coming in I fully understand why they are rated the #1 In the Industry. I worked with Michael and James the two of them have such a dynamic duo It’s amazing. To insure that I had the best system for my needs they bounced Ideas off each other and were able to make such an amazing recommendation for me. I am set for my install and even though I spent way more than I had expected I am more than confident after talking to the two of them that I am in the best place for this work. This company has created an empire and it’s clear because of the employees they have like Michael and James.
We worked with Michael S. He was the initial sales associate that helped us make decisions for what we needed for our ‘21 Tesla Model 3. He was also able to get us in same week. Most places are a week or two. We just picked the car up and are satisfied with the work! Great and efficient service.
Michael was a great help in finding me a high quality products for my car. It was a great experience having him walk me through how to use the new stereo and having the installation finished within the day.
Jay and the whole staff at CCAA were amazing! I got my 2018 Rav4 tinted and got a Sony stereo with car play. I had been looking for a while but everywhere seemed to be sold out. CCAA had a great selection and they were able to order the parts they needed to install it within one business day! I am so happy with the results, it truly feels like a brand new car. Everything works seamlessly! I was worried about the connection with the steering wheel and backup cam after reading reviews from other places about installation, but they did a great job and everything is working perfectly. I'd recommend this to anyone I know looking to upgrade their car in any way 🙂
I had my 2015 Mercedes Tinted back in 2015, and now I have my 2021 BMW tinted from them. They did an excellent job then and did an awesome again. I appreciate them a lot!
I had a lot of upgrades done on my Jeep Wrangler with these guys. They have always been very friendly, professional and extremely knowledgeable. Because of this, I even had them fix some LED lighting wires that another shop screwed up on install. My last interaction at the shop was with Denny and he was amazing!
Incredible customer service!! My questions and concerns were answered and addressed promptly, ensuring I was happy with the finished product. I would HIGHLY recommend for window tinting, car audio, pumper shield, etc...
Just had an AMAZING experience at Columbus Car Audio. I had 4 new wheels installed and worked with Tony. From the day I talked with Tony on the phone until I drove away today it was nothing but first class. Tony was knowledgeable, helpful, friendly, patient, and extremely conscientious. He treated me like I was his only customer. One of the best buying experiences I have EVER had!! Highly recommend Columbus Car Audio (especially Tony) for anybody looking for wheels! I will be spreading the great experience with family and friends!!
Ohio winter and remote starters go hand-in-hand. The team at Columbus Car Audio was the most attentive place I looked into and the correspondence prior to install was great. Met with Jay when I dropped the car off and he explained the entire install and was extremely personable and helpful. Would highly recommend using them for your remote starter needs and will be back for window tint come this spring!
Very pleased with this establishment. This us now my second experience with this shop and the customer service and overall experience is unmatched. My salesman was Michael and I would recommend everyone go and see this bright young man. He is truly a proffesionalnand treated me as a friend and not like just another customer. He is the reason I will be back again.